1.Eligibility for Returns:

You have (2) days from the date of delivery to return an item if:

.The product is damaged or defective.

.The product delivered is incorrect or does not match your order.

.The product is significantly different from the description on the website.

2.Return Requirements:

.The item must be unused and in the same condition that you received it.

.The item must be in its original packaging with all tags and the invoice/receipt included.

3.Refund Process:

.Once we receive your item, we will inspect it and notify you of the status within (3) days.

.If approved, we will initiate a refund to your original payment method (Bank Account, KPay or WavePay) within (5) to (7) business days.

1.Processing Time:

.All orders are processed within (24) to (48) hours after payment confirmation.

2.Shipping Estimates & Rates:

.Yangon / Mandalay: 1 to 3 business days.

.Other Cities: 3 to 7 business days.

.Shipping rates are calculated based on the weight of the package and the delivery location.

3.Order Tracking:

Once your order has been handed over to our logistics team, you can track your Order Status directly under the 'Account' section of the MGD Mall Website or Application.

1.Eligibility for Returns:

You have (2) days from the date of delivery to return an item if:

.The product is damaged or defective.

.The product delivered is incorrect or does not match your order.

.The product is significantly different from the description on the website.

2.Return Requirements:

.The item must be unused and in the same condition that you received it.

.The item must be in its original packaging with all tags and the invoice/receipt included.

3.Refund Process:

.Once we receive your item, we will inspect it and notify you of the status within (3) days.

.If approved, we will initiate a refund to your original payment method (Bank Account, KPay or WavePay) within (5) to (7) business days.

1.Processing Time:

.All orders are processed within (24) to (48) hours after payment confirmation.

2.Shipping Estimates & Rates:

.Yangon / Mandalay: 1 to 3 business days.

.Other Cities: 3 to 7 business days.

.Shipping rates are calculated based on the weight of the package and the delivery location.

3.Order Tracking:

Once your order has been handed over to our logistics team, you can track your Order Status directly under the 'Account' section of the MGD Mall Website or Application.